WhatsApp Workflow Automation \u2013 Business Process Automation

\u2699\ufe0f Workflow Features

Build Complex Automations Visually

Postabi\u2019s workflow engine lets you connect triggers, conditions, and actions to create sophisticated automation sequences that run your business processes on autopilot.

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Conditional Triggers

Trigger workflows based on keywords, sender attributes, time, or external API calls.

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Action Chains

Chain multiple actions \u2014 send message, update CRM, tag lead, notify team \u2014 in one workflow.

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Time-Delayed Actions

Schedule follow-ups and reminders with precise delays between workflow steps.

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Performance Analytics

Monitor workflow completion rates, drop-offs, and conversion metrics in real time.

\ud83d\udcac Build Your Workflow

\ud83d\udcb0 Pricing

Start Building

Web API \u2014 Rs.3,000/month

Basic workflows, QR connect, unlimited triggers, free messages

Meta API \u2014 Rs.5,000 one-time

Advanced workflows, CRM integration, AI conditions, FB verification

\ud83d\udee0\ufe0f How Workflows Work

Trigger \u2192 Condition \u2192 Action

1. Choose a trigger (message received, button clicked, time reached).

2. Add conditions (if customer said X, do Y).

3. Set actions (reply, tag, notify, update CRM).

4. Your workflow runs automatically forever.

\ud83c\udf1f Use Cases

Workflow Automation Ideas

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Order Fulfillment Pipeline

Auto-send order received \u2192 payment confirmation \u2192 processing update \u2192 dispatch notification.

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Lead Nurture Sequences

New lead \u2192 send brochure \u2192 24hr follow-up \u2192 share testimonial \u2192 offer discount.

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Appointment Lifecycle

Booking request \u2192 confirm slot \u2192 send reminder \u2192 request feedback after visit.

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Re-engagement Campaigns

Inactive 30 days \u2192 win-back offer \u2192 no response in 7 days \u2192 final discount message.

\u2753 FAQs

Workflow Questions

Can I create workflows with multiple branches?

Yes. You can add if-then-else conditions to create branching workflows that take different paths based on customer responses.

Can workflows integrate with external apps?

Yes. Our workflows can trigger webhooks, update Google Sheets, sync with CRMs, and call external APIs.

Is there a limit on workflow steps?

No limit. You can create workflows with as many steps, conditions, and branches as your business process requires.

Can I test a workflow before activating it?

Absolutely. Postabi includes a testing mode where you can run through your workflow step-by-step before going live.

Powerful Workflow Automation for WhatsApp