📊 Business Dashboard

WhatsApp Business Dashboard — Analytics, Reports & Insights

See exactly how your business is performing on WhatsApp. Real-time dashboards, campaign analytics, team productivity reports, and customer engagement metrics at your fingertips.

Dashboard Features

Real-Time Insights Into Your WhatsApp Performance

Stop guessing — start knowing. Postabi's business dashboard gives you clear, actionable insights into every aspect of your WhatsApp communication. Track growth, measure engagement, and optimize your strategy with data.

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Live Analytics

Real-time metrics on messages sent, delivered, read, and replied. Track trends hour by hour.

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Campaign Reports

Detailed performance metrics for every broadcast campaign — delivery rate, read rate, click rate, replies.

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Team Performance

Monitor agent response times, resolution rates, conversation volumes, and customer satisfaction scores.

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Export & Share

Export reports as PDF or CSV. Schedule automated email reports for your management team.

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Dashboard Features

Metrics You Can Track

Message Volume

Total sent, delivered, failed. Breakdown by type (broadcast, auto-reply, manual).

Engagement Rate

Read rates, reply rates, and response time averages per campaign and agent.

Growth Trends

New contacts, active conversations, and list growth over time — daily, weekly, monthly.

ROI Analytics

Revenue attributed to WhatsApp campaigns. Compare cost vs. conversion by campaign.

Dashboard AccessIncluded

Web APIRs. 3,000 / month

Meta API SetupRs. 5,000

Reports

Powerful Reports to Grow Your Business

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Broadcast Campaign Reports

See exactly how many recipients received, read, and replied to your broadcast. Track link clicks and conversion rates per campaign.

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Response Time Analytics

Monitor average first response time, resolution time, and identify peak conversation hours for optimal staffing.

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Contact Growth Reports

Track how your contact list grows over time. See top sources of new contacts and identify your best acquisition channels.

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Revenue & Conversion

Connect your sales data to see revenue generated through WhatsApp. Track ROI for every campaign and message sequence.

FAQs

Frequently Asked Questions

What metrics does the dashboard show?

The dashboard shows message volumes (sent, delivered, failed, read), engagement rates (replies, clicks), response times, contact growth, campaign performance, and team productivity metrics. All metrics update in real time.

Can I view campaign performance reports?

Yes. Every broadcast campaign gets a detailed report showing delivery rate, read rate, reply rate, link clicks, and unsubscribes. Compare campaigns side by side to see what works best.

Can I export reports for my management team?

Absolutely. Export any report as PDF or CSV. You can also schedule automated daily, weekly, or monthly email reports to be sent to your management team.

Is the dashboard available on mobile?

Yes. The dashboard is fully responsive and works on all devices. You can access it from your phone, tablet, or desktop anytime. No app installation needed.

Get Started

See Your WhatsApp Data Come to Life

Make data-driven decisions with Postabi's business dashboard. Track everything that matters and grow your business with confidence.

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