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Have questions or need support? We’re here to help.
Our support
Our support team is ready to assist you with setup, integrations, or troubleshooting.
Pre-sales questions
Ask us anything before you get started — we’ll help you find the best solution for your business.
Basic knowledge
Learn how to use Postabi, connect WhatsApp, or automate your messaging through easy-to-follow guides.
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Still Need Help?
We offer multiple ways to stay connected and supported.
Frequently asked questions
How many WhatsApp numbers can I connect?
You can connect as many numbers as needed. Each number is managed separately under your Postabi account.
Do you offer refunds?
We offer a 7-day refund policy in case of any technical issues that can't be resolved. Please contact our support team for help.
What's your refund policy?
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Is Postabi using the official WhatsApp API?
Yes! We use the unofficial WhatsApp Business API, ensuring safe and reliable message delivery without the risk of bans if you use with rules
How do I receive updates or new features?
All feature updates are rolled out automatically. You'll be notified via email or inside your Postabi dashboard.
Can I use Postabi with WooCommerce?
Yes, we offer a dedicated WooCommerce plugin for sending WhatsApp notifications like order confirmation, abandoned cart, and more.